Refund policy
Return & Refund Policy – Shamon Beard Co.
At Shamon Beard Co., we take pride in the quality of our products and want you to feel confident in your purchase.
Returns
Due to the nature of personal care products, we do not accept returns on used or opened items.
If your item arrives damaged or defective, please contact us within 7 days of delivery and we will make it right.
Refunds
Refunds are only issued in the following cases:
- You received the wrong item
- Your order arrived damaged
To request a refund, please email us at shamonbeardco@gmail.com with:
- Your order number
- A description of the issue
- Photos (if applicable)
Once approved, refunds will be issued back to your original payment method.
Exchanges
We do not offer exchanges at this time. If there is an issue with your order, please contact us and we will work with you to resolve it.
Order Issues
If there are any problems with your order, please reach out within 7 days of receiving your items.
Contact
For any questions regarding your order, please contact us at:
shamonbeardco@gmail.com